Cancellation Policy
Last updated: March 1, 2026
Bookings can be canceled before sample collection. Once processing begins at the lab, cancellation may not be possible.
Repeated no-shows or late cancellations may affect future slot preferences.
If cancellation is due to service unavailability from our side, refund eligibility will be handled as per the Refund Policy.
For cancellation assistance, contact support with booking ID and registered phone number.